Disability Access Policy

< Back to policies & procedures

If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Complete our Accessibility Needs form

Wheelchair Access

We have wheelchair friendly access and dedicated toilet facilities at all sites. We have hearing loop systems at all sites. Translation services includes British Sign Language are available on request.

Making our practice more accessible for people with learning disabilities or autism.

St Bartholomew & Hollow Way Medical Practice offers an annual health check for patient's with a learning disability or autism.

To help you use our surgery, we promise to:

  • Be friendly and welcome you
  • Listen to you
  • Talk to you
  • Use words and pictures to help you understand
  • Make our leaflets and information easy to read
  • Give you enough time to say what you need
  • Meet you at times which are good for you

You can also visit MyGPandMe for advice when attending your appointment and OxfordHealth for more information on Learning disability services

Disabled Parking - Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop System

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

Blind/Partially Sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.